Intercom systems with audio and video capabilities are a terrific method to increase security at your residence or business. Unfortunately, they periodically run into problems, just like any other technology. It might be tough to track down the root of and implement a solution for issues with your audio and video intercom system. In this blog, we’ll go over some standard audio and video intercom system issues and advise you on how to fix them.

Poor Video Quality: One common issue with audio and video intercom systems is poor video quality. This can manifest as grainy or pixelated images or a distorted video feed. The camera lens should be examined first if you’re having this issue. Ensure that it is dust- and debris-free. If it doesn’t fix the issue, make sure the camera’s settings are correct for the local lighting circumstances. In the event that neither of these fixes works, there might be a problem with the camera itself, in which case you should get in touch with your system provider for more support.

Interference or Static: Interference or static can make it difficult to hear the person on the other end of the intercom system. If you’re experiencing this issue, try adjusting the volume on both the intercom and your end of the conversation. Also, you might want to move any nearby electronics, such as routers or cell phones, farther away from the intercom. If the problem continues, there might be an issue with the wiring or microphone for the intercom, in which case you should speak with your system provider.

Power Problems: The power source should be checked in the first instance if your audio and video intercom equipment is completely unresponsive. Check to see if the power outlet is functioning properly and if the system is connected. If that still doesn’t fix the problem, look for any wear or damage to the power supply. If you can’t detect any evident problems, get in touch with your system provider for more help.

No Audio: Another common issue is no audio. There can be a microphone issue if the person at your door or gate can be seen but you can’t hear them. Check that the microphone is not obstructed or dirty, and ensure that the volume is turned up on both the intercom and your end of the conversation. If you’re still having issues, try resetting the system or contacting your system provider.

System Disconnects or Freezes: If your audio and video intercom system disconnects or freezes frequently, there may be an issue with your internet or network connection. Make sure your internet connection is stable and that your network isn’t overloaded with too many devices. You may also want to try resetting your router and/or modem to see if that resolves the issue.

Conclusion

By following the tips and suggestions outlined in this blog, you can address issues with poor video or audio quality, the system disconnects or freezes, power issues, interference or static, delayed audio or video, and more. Get in touch with your system provider if you can’t resolve the issue yourself. Al Khair Security is the best option you can rely on. We offer an Audio and Video Intercom system that secures your premises with an audio and video-enabled intercom to communicate within your premises.